Terms of service

These Terms of Use (the “Terms”) are entered into between you and Como Premium Brands, Inc. (“Como Premium Brands,” “we,” “us,” or “our”), which operates www.comospeziale.com and offers products under the Como Speziale brand. These Terms govern your access to and use of our website, products, content, and related services (collectively, the “Services”).

By accessing or using the Services, or by placing an order, you agree to these Terms and to the policies incorporated into them, including our Privacy Policy, Shipping & Delivery Policy, Returns & Refunds Policy, and, if applicable, Subscription Terms. If you do not agree, do not use the Services.

1. Eligibility

You must be at least 18 years old or the age of legal majority where you live to make a purchase. A parent or legal guardian may make a purchase for a minor. By using the Services or placing an order, you represent that you have the legal capacity and authority to agree to these Terms.

2. Changes to These Terms

We may update these Terms from time to time. The revised version will be posted on the website with an updated “Last updated” date. Changes apply prospectively unless otherwise stated. Your continued use of the Services after revised Terms take effect constitutes acceptance of those changes to the extent permitted by law.

3. Products and Product Information

We make reasonable efforts to display our products, descriptions, ingredients, colors, packaging, availability, and prices accurately. Actual colors and appearance may vary depending on your device, and packaging or product details may change from time to time. We do not warrant that all descriptions, photographs, pricing, or other content are complete, current, or error-free.

Our syrups are food products. Before using a product, review the ingredient, allergen, storage, and use information on its current label. Product-page information does not replace the product label. If you have an allergy, sensitivity, or dietary concern, review the label carefully and contact us at ciao@comospeziale.com before use. Do not use a product if a safety or tamper seal is missing, broken, or appears altered.

References to cocktail applications are serving suggestions only. Our syrups do not contain alcohol unless expressly stated on the product label. If you choose to use a product with alcohol, you are responsible for complying with applicable laws and consuming responsibly.

4. Accounts and Checkout Services

You may be offered optional account, accelerated-checkout, payment-storage, or subscription-management features through Shopify, Shop Pay, Recharge, or another service provider. Your use of those features may also be governed by the provider’s terms and privacy practices.

You are responsible for keeping your contact, billing, shipping, and payment information accurate and for safeguarding any login credentials associated with an account. Notify us promptly if you suspect unauthorized account activity.

5. Orders

Your order is an offer to purchase. We may accept, reject, limit, or cancel an order in our reasonable discretion, including because of product availability, pricing or description errors, suspected fraud, payment issues, quantity limits, misuse of a promotion, or suspected unauthorized resale activity.

An order confirmation acknowledges that we received your order; it does not necessarily constitute acceptance. We may accept an order when we send a shipment confirmation or otherwise begin fulfillment. If we cancel an order after payment has been captured, we will refund the amount charged for the cancelled portion to the original payment method.

Orders cannot ordinarily be modified or cancelled after they are placed. If you contact us promptly, we may attempt to help, but we cannot guarantee that an order can be changed before fulfillment.

We may permit preorders or backorders. Any estimated availability or shipping date is an estimate and may change. We may cancel and refund an unavailable preorder or backorder.

6. Prices, Taxes, Payment, and Promotions

Prices are shown in U.S. dollars and exclude applicable taxes unless otherwise stated. Taxes and any applicable delivery charges are calculated at checkout. Payment is authorized and captured when the order is placed, subject to the payment provider’s processing rules.

We accept the payment methods displayed at checkout. Payment services may be provided by Shopify and third-party payment providers, and we do not receive or store complete payment-card numbers.

Promotional codes:

  • Must be used as stated in the applicable offer;
  • Have no cash value;
  • May not be sold, copied, or transferred unless expressly permitted;
  • Cannot be combined unless we expressly state otherwise; and
  • May be changed, suspended, or cancelled where permitted by law, including in cases of error, fraud, or abuse.

7. Resale and Commercial Purchases

We welcome purchases by consumers and businesses, including cafés, coffee shops, bars, and restaurants. We may impose reasonable quantity limits or direct commercial purchasers to our foodservice program.

Purchasing our products does not authorize you to act as our distributor, representative, agent, or approved reseller. You may not use Como Premium Brands or Como Speziale names, trademarks, images, or other brand materials in a manner that falsely suggests sponsorship, authorization, or affiliation. Subscription purchases are intended for personal or household use unless we expressly agree otherwise.

8. Shipping, Returns, and Subscriptions

Our Shipping & Delivery Policy and Returns & Refunds Policy apply to purchases. If you enroll in a subscription, our Subscription Terms also apply. If there is a direct conflict concerning a subscription, the Subscription Terms control with respect to that subscription.

9. Reviews and Other Submissions

If you submit a product review, feedback, photograph, or other content directly through the Services, you represent that:

  • You own or control the necessary rights;
  • Your submission is truthful and reflects your genuine experience;
  • It does not violate another person’s rights or any law; and
  • It is not defamatory, deceptive, obscene, threatening, or otherwise unlawful.

You grant us a nonexclusive, worldwide, royalty-free, sublicensable license to host, reproduce, edit for length or formatting without changing its meaning, publish, display, and use the submission in connection with our Services, products, and marketing. We may remove or decline to publish submissions in our reasonable discretion, but we are not required to monitor them.

This license does not authorize us to reuse a social-media post solely because it mentions or tags us. Separate permission or an applicable campaign or influencer agreement will govern that use.

10. Intellectual Property

The Services and their content—including trademarks, product names, designs, text, photographs, graphics, recipes, videos, and software—are owned by or licensed to us and are protected by intellectual-property laws. Subject to these Terms, we grant you a limited, revocable, nonexclusive, nontransferable right to access and use the Services for lawful personal or internal business purposes.

You may not, without our prior written permission, reproduce, distribute, publicly display, create derivative works from, sell, license, scrape, data-mine, reverse engineer, or commercially exploit the Services or their content, except as applicable law expressly permits.

11. Prohibited Conduct

You may not:

  • Violate applicable law or another person’s rights;
  • Use the Services for fraud, impersonation, or deceptive activity;
  • Circumvent security, access controls, purchase limits, or promotional restrictions;
  • Introduce malware or interfere with the operation of the Services;
  • Use automated tools to scrape, harvest, or access the Services without permission;
  • Attempt to gain unauthorized access to systems, accounts, or data; or
  • Use our trademarks in a way that is misleading or likely to cause confusion.

We may suspend or terminate access for conduct that violates these Terms.

12. Third-Party Services and Links

The Services may integrate with or link to third-party services. We do not control and are not responsible for third-party websites, services, content, terms, or privacy practices. A link or integration does not constitute our endorsement.

13. Disclaimers

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICES AND WEBSITE CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM ALL WARRANTIES NOT EXPRESSLY STATED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE WEBSITE WILL ALWAYS BE AVAILABLE, SECURE, OR ERROR-FREE. NOTHING IN THESE TERMS EXCLUDES ANY WARRANTY OR RIGHT THAT CANNOT LAWFULLY BE EXCLUDED. PRODUCT RIGHTS AND REMEDIES MAY ALSO ARISE UNDER APPLICABLE LAW.

14. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, COMO PREMIUM BRANDS AND ITS DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM OR RELATED TO THE SERVICES OR THESE TERMS.

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY ARISING FROM OR RELATED TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) $100 OR (B) THE AMOUNT YOU PAID TO US DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

These limitations do not apply to liability that cannot lawfully be limited or excluded, including where applicable liability for fraud, willful misconduct, gross negligence, certain personal injuries, or nonwaivable statutory consumer rights. Some jurisdictions do not permit certain limitations, so some of the above may not apply to you.

15. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Como Premium Brands and its directors, officers, employees, contractors, and agents from third-party claims, liabilities, damages, and reasonable costs arising from your unlawful use of the Services, your violation of these Terms, or your infringement of another person’s rights. This section does not require a consumer to indemnify us for our own wrongful conduct.

16. Informal Dispute Resolution

Before initiating arbitration, either party must send the other a written notice describing the dispute and requested relief. Notices to us must be sent by email to ciao@comospeziale.com with the subject “Legal Dispute” and by mail to:

Como Premium Brands, Inc.
230 Park Ave, 3rd Floor West, Suite 419
New York, NY 10169

The parties will attempt in good faith to resolve the dispute for 30 days after receipt of a complete notice. Any applicable limitations period will be tolled during that 30-day period.

17. Binding Individual Arbitration and Class-Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

Except for disputes eligible for small-claims court and requests for temporary or preliminary injunctive relief concerning intellectual-property rights or unauthorized system access, any dispute arising from or relating to these Terms, the Services, or a purchase that is not resolved through the informal process will be resolved by binding individual arbitration administered by the American Arbitration Association (“AAA”) under its applicable Consumer Arbitration Rules. The Federal Arbitration Act governs this arbitration provision.

Arbitration will take place by documents, telephone, videoconference, or in New York County, New York, as the applicable rules permit and subject to any consumer rights concerning location. The arbitrator may award the same individual remedies a court could award. Judgment on an award may be entered in any court with jurisdiction.

YOU AND COMO PREMIUM BRANDS AGREE THAT EACH MAY BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN A CLASS, COLLECTIVE, CONSOLIDATED, COORDINATED, OR REPRESENTATIVE ACTION OR ARBITRATION. The arbitrator may not combine claims or preside over a class or representative proceeding unless both parties agree in writing.

You may opt out of this arbitration agreement by emailing ciao@comospeziale.com within 30 days after you first accept these Terms. Use the subject “Arbitration Opt-Out” and include your name, the email address used for your purchase, and a clear statement that you wish to opt out. Opting out will not affect your purchase or any other provision of these Terms.

If the class-action waiver is found unenforceable as to a particular claim or request for relief, that claim or request will proceed in court after any arbitrable matters are completed. If this arbitration section is otherwise found unenforceable, Section 18 will govern the dispute.

18. Governing Law and Courts

These Terms are governed by the laws of the State of New York, without regard to conflict-of-law principles, except that the Federal Arbitration Act governs Section 17. This choice does not deprive consumers of mandatory protections provided by the law of their state of residence.

For disputes not subject to arbitration, you and Como Premium Brands consent to the exclusive jurisdiction of the state and federal courts located in New York County, New York, except that an eligible claim may be brought in small-claims court.

To the fullest extent permitted by law, a claim arising from or relating to the Services, these Terms, or a purchase must be filed within one year after the claim arose. This period does not apply where applicable law prohibits contractual limitation of the time to bring a claim.

19. General Terms

If any provision is found invalid or unenforceable, it will be enforced to the maximum extent permitted and the remaining provisions will remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent; we may assign them in connection with a merger, financing, reorganization, sale of assets, or operation of law. These Terms and the policies incorporated into them constitute the entire agreement between you and us regarding the Services, except for any separate written agreement that expressly applies.

20. Contact

Questions about these Terms may be sent to:

Como Premium Brands, Inc.
230 Park Ave, 3rd Floor West, Suite 419
New York, NY 10169
ciao@comospeziale.com

Effective date: August 6, 2026
Last updated: August 6, 2026